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I truly love the top notch friendly and very professional customer service I’ve received from Westview.
You will not be disappointed with this “do it yourself” project, the step by step instructions were easy to follow and you will love the results!!!
Hi Westview, just wanted to let you know that we have received our Aspen gazebo and have finished installing it (approx. 12 hours, not to bad). We are very pleased with the outcome, very solid, good looking building, and we are very happy that we purchased our gazebo from you. We will be spending many days and nights enjoying our new Aspen gazebo.
I have to admit that I am quite the klutz when it comes to assembling anything, but with the help of my neighbor I found it very easy to put together. We didn't break any records, but it didn't take us forever either, we were done the same day we started. My neighbor, as I too, keep staring at my new Aspen gazebo, it looks so good we cannot keep our eyes off of it. Thank you Westview for a great building to house my new hot tub.
I was leery about ordering my gazebo online, sight unseen, other than the pictures I viewed on the website, so I called the 1-800 number for Westview Manufacturing and after speaking with them and discussing my options, they assured me that I would be pleased with my Aspen gazebo, and you know, they were right. I am thrilled with my new gazebo. I love how solidly built it is and how great it looks in my backyard. I have plenty of room for my hot tub and will eventually get some patio furniture for the remaining space I have left to use.
Great customer service. Even when there was a problem with paperwork the employees continued helping us and fixed the issue. A very patient, quick, easy and painless process.
So surprised how perfectly the gazebo assembled. Every hole aligned, no missing pieces, excellent instructions. It does take a long time to assemble (12 hours for 3 pretty capable people with 2 ladders). Assembly is easy, just a lot of pieces and screws. Very pleased with the quality of the materials and the sound design.
I bought this in 2019, but didn't have time to set it up. After some family medical issues I finally got the time to assemble this. With the help of 2 others. Went together easily if directions are followed I have to say it is quite solid and should last for many, many years.
We purchased this Gazebo last June. Words cannot fully explain how the addition of this gazebo has altered the experience on our backyard patio! To begin with it creates and incredible welcoming, comforting and relaxing experience. Many of our neighbors and friends have commented about the welcoming and cosey feeling the gazebo provides during many of our social gatherings! It is also aesthetically very pleasing and greatly enhances the appearance of our patio giving it and our backyard a very classy look. Since adding this gazebo, we spend far more time outdoors enjoying the relaxing ambiance it provides! This was a great purchase for our family!
This Gazebo may be the best investment I have ever made. My wife and I erected it in less than 2 days. Everything fit together perfectly, we were so impressed by the quality and workmanship that went into this product and the people at Westview are top notch when I had a question, a special thanks to Brent, what a great guy. Our hot tub and Sauna are out of the elements in this fantastic shelter, our backyard never looked better. Can’t wait to set in the hot tub and watch it snow through the awesome skylight this winter. Great product and great company, thanks so much Westview manufacturing
I haven't put it together yet, but it came packed quite nicely. It arrived much faster than expected.
This is a very well designed gazebo. Recommend some help, especially when setting the roof panels, but I was able to build this by myself. Make sure your foundation is level and square.
We purchased a Brentwood 10x10. First, the customer service we received from Brent was excellent. Second, The quality of the pavilion is amazing. You can see the top quality workmanship that went into every piece. It looks beautiful in our back yard. We couldn’t be more pleased. Have had so many compliments on it.
I found Westview on the web in 2019. I was immediately drawn to them. I am very satisfied with the service and quality. The permitting and plan submittal was the most time consuming part of the process. Brent was supportive and understanding of the changes and once I finally got the permit. Unfortunately it was rainy season and covid which delayed the start. I’m happy to say, all those criteria were met. I didn’t go over budget. I would use Westview again in the future and I would definitely recommend them to my friends and family. Good luck on your projects.
We put up our gazebo about a month ago and the family and I absolutely love it. This is a very well built beautiful addition to our deck. I put this together by myself over a couple of days and had two friends help lift the roof panels.
The Westview hot tub enclosure is fantastic! Would recommend to anyone looking to have a gazebo that needs little to no maintenance. Less time powerwashing, more time hot tubbing!
I recently purchased a hot tub enclosure for my backyard and I have been absolutely thrilled with my purchase. I preordered during the winter and Westview shipped to me in the spring. The enclosure is well-constructed and provides the perfect amount of protection and privacy for my hot tub.
Thank you so much. We were so happy with our gazebo the other night with the tornado we had (a small one, but scary none the less). Nothing even thought about sneaking in. It held up great through the wind, hail, rain and lightning!!
After more than 6 years in the Florida heat. Even Hurricane Irma couldn’t hurt this great gazebo enclosure. So pleased we purchased from Westview.
I should have written this review earlier, but I’m glad I got to it before the holidays because this would be an amazing gift for a loved one. It’s absolutely stunning and gets compliments regularly. It’s also very well made and sturdy. You’ll want to secure it with the anchors provided on the foot posts. Great for all weathers and I’m confident you would use it at least 3 seasons like us!
I was able to install the hot tub enclosure myself with the help of a friend. The instructions were clear and easy to follow, and all the necessary hardware was included. It took us about half a day to complete the installation.
I was looking for a really beautiful gazebo to put on my back deck. all of the people I spoke with were extremely respectful polite and professional. I cannot recommend them enough.
Thanks so much for an amazing quality beautiful gazebo. Brent was a pleasure to deal with despite the delays related to covid interruptions on supply of materials. I couldn’t be more happy with the result and have already recommended the team to someone else I know.
Durable, complete instructions, simple step by step assembly. We plan on enjoying this gazebo for many years.
The gazebo looks great. Took 12 hours to put together, kids didn't want to help. I'm glad I have a sturdy ladder to reach and support the roof sections during assembly. Directions were great which made for a simple step by step assembly. No parts were missing. I can't recommend this gazebo enough. We use it with a fire table and a propane heater during this pandemic for get-togethers.
I would like to thank Brent for his fast response to the minor problem I had with my order. He understood my issue and did not hesitate to correct it. I would like to thank all of the staff.I get a lot of great compliments from people about your gazebo. They look great, easy to install and they work. I have noticed a big difference in my yard!
Take your time organizing parts/pieces. There are A LOT and you'll be glad you did. We used two ladders and were just fine. We're excited to use this gazebo. I've got fans, lights, etc. coming for it and overall, we're very glad we purchased this and that we're done assembling it.
We purchased this last season after our third gazebo was destroyed by a wind storm and we are so thankful we did! This Gazebo has since survived the wind and snow without any issues. Ours sits nicely over our Jacuzzi protecting us from rain and snowfall making it a much more enjoyable experience. My husband even installed lighting and speakers for added ambiance 🙂
I can't let my satisfaction with your product go without comment. A friend and I step by step put together my gazebo. The directions were superbly written and illustrated. Each piece was marked correctly and fit perfectly together as was shown in the instruction manual.Obviously, you are a company with high standards. It is a quality that is most appreciated by us consumers out here. I know that in the future, if I have need for more do it yourself items I'll be certain to look for your brand by name. I would feel confident to recommend you to any of my friends. Thank you so very much.
Dear Westview, I just wanted to thank you for your help and support with my gazebo. I use it as a wood shop to make baseball bats and it has been one of my best purchases in a long time. It is roomy enough to house my equipment and does not take up much space in our back yard. It has been a big bonus for the custom baseball bat business!
The gazebo is really great when it is done...That said, it is time consuming to put it together, and we had 3 able bodied guys working on it. Took us about 12 hours, but we did get rained on a few times, so 10 hours is probably a fair estimate with 3 guys. If you can afford it, I would pay the extra $$ to have someone install it for you. But it has essentially added another room onto our house.
I recently bought a gazebo and dreaded having to put it together. But little did I know how simple it was going to be. In the past when it came to even putting together some book shelves, I would shout, throw my tools and act like a complete idiot because I couldn't understand their directions and or there were missing parts.Well, may I say, that holds to be the opposite from your product. Putting this gazebo together was an absolute dream! I couldn't believe how well the pre-drilled holes lined up and you had easy, step by step directions with illustrations. After putting this bad boy together, I realized that there was not even one heated moment between me and the gazebo. Thank you for taking pride in your product and making my life simple by making things the way you say you’re going to. You folks are a rare breed and you know what customer service is all about. I will recommend you guys for the rest of my life. Just wanted to share how proud I am to be a customer of yours.
The enclosure has been GREAT! No, REALLY GREAT! We had a hard freeze here in San Antonio where it got to 16F and because of the enclosure; we were able to keep the tropical plants nice and comfy at around 40F. It’s been really wonderful to be able to go sit in it when it’s been really cold.We’ve been very pleased. My cousins, aunts, and uncles all got a look at it a few weeks ago and were impressed. I gave out your number and website, so you may be hearing from them. I keep thinking my mother-in-law might want us to do the same thing to her backyard, but she might take some more convincing. 🙂
This gazebo arrived quickly, ahead of schedule. When unpacked, the parts were pristine, without any damage. It took three men about 8-10 hours for assembly. This is the most beautiful gazebo I have seen. I strung edison lights inside and the nighttime effect is really nice. No negatives. I am having it bolted down on my paver patio and will see what happens in a wind storm, but it seems heavy and solid.
Well engineered. Instructions are exceptional. The key is to know that you are level and as assembling, that you remain plumb. This is essential if you want the unit to come together as intended and designed.The hardware is exceptionally well thought out and high quality...be careful with torque as this is important to the longevity of the structure. We added additional lights...both interior on a dimmer and three attractive outdoor lanterns as well. The result is very attractive and user friendly.
I have been pleased with this whole process with what Westview has done... From the sale, delivery, and craftsmanship of the gazebo... I will recommend your business to anyone interested. Thanks again!
My family and I went through Westview to get a gazebo for our backyard. Brent and James are very knowledgeable and keep it professional. I haven't had any problems. My back patio feels and looks great during the summer thanks to these guys! When we decide to expand our back yard, we will definitely take our business back to these guys.
I called Westview for a quote. They we friendly and professional. The gazebo is awesome!!! We had a chance to use it last week. It's perfect.
My son, who is an architectural engineer had no trouble putting together this gazebo for my 60th birthday, he was impressed with the craftsmenship. The neighborhood, strangers and passerby’s have inquired about this product so it may produce more sales...next twinkle lights, flower bed and a chime and picture will be complete..happy birthday to me!
Gazebo crate arrived intact and my family had fun putting it together. Overall it was a fun project and a neat learning experience for all of us.
I got my gazebo yesterday. I can't wait to put it up next spring. you're right, It does look heavy duty.
Just want you to know the gazebo is up and we enjoyed sitting out last nite without the bugs driving us crazy.
Just wanted to drop you a note to tell you how pleased my wife and I are with the gazebo we recently purchased from your company. From the first phone call I made to inquire about the gazebo to the actual installation we were both very impressed. The gazebo was packed very well and got to us in perfect condition and on time just as you promised! (now if I can just figure out a way to effectively recycle the crate it came in!). The instructions were easy to understand and the entire job took us two days from start to finish. So thanks for all your help!
Bought this item a few months ago, and I could not be any more pleased. The materials are top notch. Instructions came with it, you can easily follow the instructions and complete it. Like I said, materials are A1 so it looks the opposite of cheap. Me and my family will make memories under the gazebo for years to come. I recommend this to any skeptics who are up in the air on purchasing this. Most def. worth it!
It took about 2 months to get here. When I opened the Crate, I have to say I was very surprised at how well this was packed. Someone took great care in designing the shipping crate. I put the entire thing together by myself. It wasn't too difficult. I agree the written parts of the directions were vague, but you can figure everything out by the pictures. I would recommend getting some help lifting the roof section on top of the frame. That part almost got me 🙂 It rained the day after the assembly was complete, there were NO leaks. Color me impressed. Some quick advice before you start assembly. First, DO read the manual front to back. It will give you a general idea of what it needed. Next, take all of the hardware out. It's great for keeping everything separate and labeled. Take your time. There's a lot of parts, so make sure you don't skip around. Follow the directions in the order they give you. I worked on this over a 3 day period for probably a total of 6 hours. Looking forward to a great season with this.
There are no words to describe how thrilled we are with our beautiful gazebo and how very satisfied we are with the entire process from purchase to delivery.
I wanted to provide high praise to Brent and the team at Westview! Brent is incredibly hard working and passionate about providing customers with excellent service. He often goes above and beyond the call of duty for his customers! He is also very knowledgeable when it comes to spas, continuously learning and staying up to date on the latest and greatest! I would highly recommend them for all of your spa enclosure needs!
It's a place to get gazebo things and they are friendly i like this place
This gazebo is beautiful, heavy but beautiful and it will look very nice in my yard. I plan to spend many hours relaxing and enjoying my gazebo with friends and a cup of coffee each morning. What a wonderful jewel this gazebo is. The price was great and once it is put together I will enjoy years of relaxing and enjoy my gazebo, thanks.
This gazebo has literally stopped traffic, bike, pedestrian and vehicle. We have had so many people stop to ask us about where we got it. Easy assembly and great quality.
The landscapers that installed my pergola said this is a really good one. So many are lightweight aluminum, but this has the heavy duty aluminum inside which is excellent for the weight bearing parts. I'm so thrilled with it. Would highly recommend this!
The shipping was perfect. Everything arrived complete and undamaged. The materials were of high quality, much sturdier than what I was seeing at my local stores. My project turned out perfectly.
It's a high quality product. Definitely a 2 person job. Would recommend it and would buy it again. We've had it up a month and are very pleased with the quality and appearance.
We were pleasantly surprised with the finish of all the pieces. The instructions for construction were clear and it was easy to erect. We would definitely recommend this product to others.
I assembled the Pergola on an existing deck that our home builder put on our new home. The neighbors are envious and have all complimented on how perfectly it fits in. Thanks Westview, you make me look good!! PS-I have told them where they could order their Pergola and indicated how simple it was to "build".
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